How AI democratises customer support
Discover how AI is transforming customer support, empowering businesses of all sizes to deliver personalized, high-quality service. Learn how AI-powered tools, such as large language models (LLMs), are leveling the playing field for SMEs and revolutionizing customer interactions with scalable, efficient, and tailored responses. Dive deeper into the potential of AI to enhance customer satisfaction and loyalty in our latest article.
AI is transforming customer support, enabling SMEs to deliver personalised, high-quality service previously reserved for large corporations, and enhancing support across all business sizes, writes Paul Verhaar, Practice Lead Data Science & AI at Sopra Steria Netherlands.
Latest insights & stories
Gezondheid en mobiliteit verzekeren in Durbuy dankzij 5G
In juni 2023 lanceerde het Agence du Numérique met de Waalse overheidsdienst Economie, Werkgelegenheid en Onderzoek een projectoproep in het kader van het programma ‘Giga Région’.
Beveiligingsrisico’s van OT blijven nog te vaak onder de radar
